Compassionate Support
At The Supportive Care Co, we believe in providing compassionate care tailored to your needs. Our dedicated team is here to support you every step of the way, ensuring your comfort and well-being. Our mission is to provide tailored support for individuals with disabilities, ensuring access to vital resources and assistance.
Our Mission
Our Values, Approach & Commitment
At The Supportive Care Co, we believe every person deserves to be treated with dignity, respect, compassion, and understanding. Our services are guided by strong values and a commitment to providing safe, personalised, and person-centred support.
Protecting Your Privacy
Your privacy matters to us. At The Supportive Care Co, we are committed to protecting the confidentiality and security of your personal information. We handle your information with care, respect, and professionalism, in accordance with relevant privacy requirements.
Respecting Your Beliefs & Values
We recognise and celebrate the diversity of the people we support. We respect each participant’s individual beliefs, values, culture, preferences, and choices. We strive to create an inclusive and welcoming environment where everyone feels respected, valued, heard, and accepted.
Maintaining Professionalism
We are committed to maintaining high standards of professionalism across all areas of our services. Our dedicated team strives to provide reliable, respectful, and high-quality support with compassion, empathy, integrity, and care.
Our Approach & Commitment
At the heart of our approach is a genuine commitment to understanding and respecting the unique needs, preferences, goals, and aspirations of every individual we support.
We believe meaningful support begins with building genuine relationships, fostering trust, encouraging choice, and empowering participants to have an active voice in decisions about their care and support.
Through a person-centred, holistic, and collaborative approach, we work alongside participants and, where appropriate, their families, carers, and support networks to develop support that reflects their individual goals and circumstances.
At The Supportive Care Co, we are committed to continually reviewing and improving our services to ensure we provide responsive, respectful, and high-quality support that meets the changing needs of the people we serve.
Your wellbeing. Your choices. Your goals. Your life.
Our Services
Supporting You to Live Life Your Way
We are committed to providing person-centred, respectful, and compassionate support that helps NDIS participants live independently, stay connected with their community, and achieve their personal goals.
We take the time to understand each participant as an individual. Our support is tailored to their needs, preferences, interests, and goals, with a strong focus on choice, dignity, independence, and wellbeing.
Personalised Consultation & Support Planning
Every person is unique, and so are their support needs. We offer personalised consultations to understand your goals, preferences, and circumstances. We work with you to identify suitable supports and connect you with appropriate services and resources.
Daily Living Support
We provide practical assistance with everyday activities to help you maintain your independence and confidence. Support may include:
- Personal grooming and dressing
- Meal preparation
- Household tasks and routines
- Assistance with everyday activities
- Support to develop and maintain independent living skills
Our goal is to provide the right level of assistance while respecting your choices, privacy, and dignity.
Social & Community Participation
Staying connected with others and being part of the community can make a meaningful difference to wellbeing. Our team can support you to participate in:
- Community outings, social events and activities, Recreational activities
- Local community programs, Hobbies and interests
- Social and cultural activities
We encourage meaningful connections, confidence, and participation while supporting you to enjoy an active community life.
Individualised & Person-Centred Support
Our compassionate and trained support workers provide services based on your individual needs and preferences.
Whether you need assistance with personal care, daily activities, community participation, or pursuing your interests, we work alongside you to provide support that respects your choices and promotes your independence.
Physical Activity, Creative & Leisure Activities
We encourage participants to stay active and engaged in activities that support their physical health, mental wellbeing, confidence, and enjoyment.
Depending on your interests and abilities, this may include:
- Walking and exercise, Swimming, Recreational activities
- Adaptive sports, Arts and crafts, Music, Gardening
- Hobbies and other leisure activities
We believe that support should be about more than completing everyday tasks — it should also help you enjoy life, discover your interests, and participate in activities that are meaningful to you.
Support for Self-Managed & Plan-Managed Participants
We welcome self-managed and plan-managed NDIS participants.
We work collaboratively with participants, families, carers, support coordinators, and other members of their support network where appropriate. Our aim is to provide flexible and reliable support that aligns with your individual goals and preferences.
Your Goals. Your Choice. Your Life.
We believe every participant should have the opportunity to make their own choices, build independence, develop meaningful relationships, and participate in their community.
We are here to support you — your way.
Code Of Conduct
- Respect individual rights to freedom of expression, self-determination, and decision-making, in accordance with relevant laws and conventions.
- Respect the privacy and confidentiality of people with disability.
- Provide supports and services safely and competently, with appropriate care and skill.
- Act with integrity, honesty, and transparency in all interactions and professional practices.
- Promptly identify, raise, and respond to concerns about matters that may affect the quality and safety of supports and services provided to people with disability.
- Take all reasonable steps to prevent and respond to violence, exploitation, neglect, and abuse of people with disability.
- Take all reasonable steps to prevent and respond to sexual misconduct.
- Not charge or represent higher prices for the supply of goods to NDIS participants unless there is a reasonable justification for doing so.
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Contact Us
PH: 1800 810 479
14/56 Central Hills Drive, Gregory Hills NSW, Australia
Office Hours
Open today | 09:00 am – 04:00 pm |
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